We charge a small flat rate for our Discreet Premium-Insured Shipping Service and offer Free Discreet Premium-Insured Shipping on orders over $35. All orders are processed in 1 business day. USA orders will be delivered in 7–14 business days whereas International orders will be delivered in 15–30 business days - this range largely depends on location and can take longer from time to time.
Please make sure your shipping address is correct and accurate before completing your checkout. We are not responsible for incorrect or undeliverable addresses and can ONLY ship to the address you provide us in your order.
In the unlikely event that the item is sold out or on back order, we will issue a full and immediate refund.
Unfortunately, due to the nature of our products, there are strictly no returns UNLESS there are defects in the items you receive. If there are, please inform us within a WEEK of receiving. In that case, we would be more than happy to help resolve the issue! All items are inspected upon shipment, so please provide photographic proof that the item has been damaged or is faulty.
Customer satisfaction is our number one priority. We will do everything in our power to make sure you are completely satisfied with your purchase. Have a question about an item or concerns on an order? Contact us and we’ll get back to you within 24 hours!